Privacy Policy

Last updated: [Confirm before publishing]

This is a draft privacy policy. It must be reviewed and completed by the business owner, ideally with legal advice, before publication. Items marked [Confirm before publishing] need confirmation.

Who we are

This website, digitalbuddypk.com, is operated by Digital Buddy PK. Contact: 0336-4193275, 0316-4331750, email [Confirm before publishing]. Business address or registered location: [Confirm before publishing].

Information we collect

Information you give us: when you use our enquiry or SEO audit forms, we collect the details you enter, such as your name, business name, email or phone number, website address, location, service of interest, optional budget range and message.

WhatsApp and phone: if you contact us via WhatsApp or phone, we receive your number and the messages you send. WhatsApp is operated by Meta and its own privacy policy applies.

Technical information: our web server may log IP addresses, browser type and pages requested for security and troubleshooting. Our forms use your IP address temporarily to limit spam.

How we use your information

To respond to your enquiry and provide quotes.

To deliver services you have agreed to.

To protect the website against spam and abuse.

To understand how the website is used, if analytics are enabled.

Cookies and analytics

The website uses essential cookies needed for it to function. Analytics tool(s) in use: [Confirm before publishing] (for example Google Analytics 4 or a privacy-friendly alternative). Where required by law, analytics will only run after consent.

Third-party services

We may use the following processors: web hosting ([Confirm before publishing]), email delivery ([Confirm before publishing]), spam protection (for example Cloudflare Turnstile) and analytics ([Confirm before publishing]). Each processes data under its own terms.

How long we keep information

Enquiries are kept for [Confirm before publishing] months after our last contact, unless you become a client, in which case records are kept as long as needed for the project and legal obligations.

Your choices and rights

You can ask us to access, correct or delete the personal information we hold about you by contacting us using the details above. We will respond within a reasonable time.

Security

We take reasonable measures to protect information, including HTTPS, restricted admin access and regular updates. No method of transmission or storage is completely secure.

Changes to this policy

We may update this policy. The latest version will always be on this page with its update date.